Privacy Policy — The Empath Advisor

Effective Date: October 15, 2025
Last Updated: October 15, 2025

The Empath Advisor (ABN [87 618 020 258]), founded by Dr. Jenifer Pendiuk Gonçalves and registered in Queensland, Australia, values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, engage with our social media pages, or purchase and participate in our courses, programs, or services — including Your Science, Your Legacy (“YSYL”).

By using our website or purchasing any product, you agree to the practices described in this Policy.

1. Information We Collect

We may collect personal information from you in several ways, including when you:

  • Visit our website or blog;

  • Purchase a course or product through Hotmart;

  • Complete a form, survey, or download free content (e.g., via Tally);

  • Subscribe to our mailing list or newsletter;

  • Interact with us on social media;

  • Contact us via email or other communication channels.

The types of information we may collect include:

  • Your name, email address, and country of residence;

  • Billing and payment details (processed securely through Hotmart or another third-party provider — we do not store your payment information);

  • Course activity information, such as your participation, progress, and feedback;

  • Any additional information you voluntarily share (e.g., testimonials, survey responses, messages, or comments).

2. How We Use Your Information

We use your personal data to:

  • Process your purchases and provide access to our courses or materials;

  • Communicate with you regarding your enrollment, account, or customer support inquiries;

  • Send updates, newsletters, or educational content you’ve opted in to receive;

  • Improve our website, course materials, and overall user experience;

  • Feature anonymized testimonials or feedback (with your consent);

  • Comply with legal obligations or respond to lawful requests.

We will only use your personal information for the purposes for which it was collected, unless otherwise permitted by law or with your explicit consent.

3. How We Store and Protect Your Data

Your data is stored securely using password-protected systems and encrypted third-party services (such as Hotmart, Tally, and Google Workspace).

We apply reasonable technical and administrative safeguards to prevent unauthorized access, loss, or misuse of your information.

Only authorized personnel working with The Empath Advisor have access to your personal information, and they are required to handle it confidentially and responsibly.

If a data breach were ever to occur, we will notify affected users and relevant authorities in accordance with applicable privacy laws.

4. Third-Party Services

We rely on trusted third-party platforms to operate our business, including:

  • Hotmart – payment processing and course hosting;

  • Tally – form and survey submissions;

  • Email marketing tools – newsletter and communication management;

  • Social media platforms – community engagement and advertising.

Each of these third parties has its own privacy policy that governs how your data is collected and processed. We encourage you to review their policies for additional details.

5. Cookies and Analytics

Our website may use cookies, pixels, and similar tracking technologies to:

  • Analyze traffic and website usage patterns;

  • Improve website performance and functionality;

  • Deliver relevant content and promotions.

You can choose to disable cookies through your browser settings. However, this may affect the functionality of certain features on our website.

6. Data Transfers Across Borders

Because our services and third-party partners (such as Hotmart) operate internationally, your information may be stored or processed in countries other than your own.

We ensure that all data transfers comply with applicable data-protection standards, such as the Australian Privacy Principles (APPs) and the EU General Data Protection Regulation (GDPR).

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or update your personal data;

  • Request deletion (“right to be forgotten”);

  • Withdraw consent for data processing or marketing communications;

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at theempathadvisor@gmail.com. 

We may need to verify your identity before processing certain requests.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected;

  • Comply with legal, tax, or accounting obligations; or

  • Maintain legitimate business records (e.g., transaction history).

When your data is no longer needed, it will be securely deleted or anonymized.

9. Links to Other Websites

Our website and communications may contain links to external sites or resources operated by third parties. We are not responsible for the privacy practices or content of those websites and encourage you to review their individual privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect new laws, technologies, or business practices. When updates are made, we will revise the “Last Updated” date at the top of this page and, where appropriate, notify you via email or website notice.

Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: theempathadvisor@gmail.com
Website: www.theempathadvisor.com
Australian Business Name: Dr JENIFER PENDIUK GONCALVES
Australian Business Number: 87 618 020 258
Registered in: Queensland, Australia

We take your privacy seriously and will respond to all inquiries promptly.